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Privacy Policy

Last updated: May 2026 · Bear Chain LTD ("AIFunnel")

1. Who We Are

AIFunnel is operated by Bear Chain LTD, a company registered in Israel. We provide AI-powered communication services including voice agents, chat automation, email automation, and calendar scheduling. This Privacy Policy explains how we collect, use, and protect your data when you use our platform.

2. Data We Collect

We collect the following categories of data: • Account data: name, email address, company name, billing information. • Usage data: interactions with our platform, feature usage, session logs. • Communication data: call recordings, transcripts, chat logs, and emails processed through our AI systems on your behalf. • Lead data: contact information of end-users that your business submits to or collects via our platform. • Technical data: IP address, browser type, device identifiers, and cookies.

3. How We Use Your Data

We use your data to: (a) deliver and improve the Service; (b) process and automate communications on your behalf; (c) provide customer support; (d) send you product updates and relevant communications (you may opt out at any time); (e) comply with legal obligations; (f) detect and prevent fraud or misuse.

4. AI Processing & Call Data

Our platform uses AI models to process voice, text, and email communications. Call recordings and transcripts may be processed to improve AI accuracy. We do not sell call content to third parties. You are responsible for informing end-users that they are interacting with an AI and for obtaining any legally required consent (e.g., call recording consent).

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases: contract performance (to provide the Service), legitimate interests (improving the platform, fraud prevention), consent (for marketing communications), and legal obligation (compliance with applicable law).

6. Data Sharing

We do not sell your data. We may share data with: (a) sub-processors who help us deliver the Service (e.g., cloud infrastructure, telephony providers), all bound by data processing agreements; (b) legal authorities when required by law; (c) business successors in the event of a merger or acquisition, with prior notice.

7. Data Retention

We retain your account data for the duration of your subscription plus 12 months. Call recordings and transcripts are retained for 90 days by default unless a different policy is configured in your account. You may request earlier deletion at any time by contacting privacy@aifunnel.ai.

8. Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS in transit, role-based access controls, and regular security audits. However, no system is completely secure and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; restrict or object to processing; data portability; and withdraw consent. To exercise these rights, contact us at privacy@aifunnel.ai. We will respond within 30 days.

10. Cookies

We use essential cookies to operate the platform and analytics cookies to understand usage. You can manage cookie preferences via your browser settings. We do not use advertising cookies or cross-site tracking.

11. International Transfers

Your data may be processed in countries outside the EEA, including Israel (recognized as adequate by the EU) and the United States (via Standard Contractual Clauses where applicable). We ensure appropriate safeguards are in place for all international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-platform notice at least 14 days before the changes take effect.

13. Contact

For privacy-related inquiries or to exercise your rights, contact our Data Protection contact at: privacy@aifunnel.ai · Bear Chain LTD, Raanana, Israel.